(Solution) NR 660 Week 5: Resolution of Problem/Concern


The purpose of this assignment is to

  • Provide learners with the opportunity to integrate the knowledge and skills learned throughout the program
  • Provide learners with the opportunity to communicate a scholarly project in a professional manner

Due Date

Submit by 11:59 pm MT Sunday of Week 5.

Total Points Possible: 150


Present the resolution to your problem/concern; include the evidence relevant to your problem/concern and the expected outcomes. If you are unable to implement to project, state the reason and show anticipated outcomes. If appropriate, add tables and figures that visually illustrate the resolution and provide clarity. Write a resolution of Problem/concern that demonstrates:

  • Evidence-based solution to the identified problem/concern; anticipated or actual outcomes to the implementation of the project
  • Identification and inclusion of a change theory
  • Comprehensive and measurable plan
  • Utilization of new modalities of scholarship (i.e. innovative teaching methods, simulation, etc.)
  • Integration of knowledge from core and track program courses

Preparing the Paper

  • Page length: 5 – 7 pages, excluding reference and title pages
  • Correct reference citation format
  • Reference page


Resolution of Problem/Concern

Healthcare sector is one of the fields that require effective and efficient means of communication, especially during patient handoffs in order to ensure delivery safe and quality care by minimizing medication errors, failure to rescue and other adverse events that are consequents of poor communication (Birmingham, Buffum, Blegen, & Lyndon, 2015). I work as in Kaiser Permanente (a stand-alone clinic) as a charge nurse in the urgent care unit. The healthcare providers experience communication challenges especially when a patient is transferred to another clinic for advanced care. Some of the challenges include failure or inability to report to the receiving care provider, reporting to the outside nurses and physicians following lack of information regarding our patient’s status and whether the patient is receiving safe and quality care. This poor communication in many time results to delays in delivering quality and safe care and consequently poor health outcomes. Taking this into consideration, this is a resolution of problem paper which includes an Evidence-based solution to the identified problem, expected or real outcomes to project implementation, change theory identification and inclusion, comprehensive and measurable evaluation plan, utilization of new modalities of scholarship, and integration of knowledge from core and track programs courses.

Evidence-Based Solution

The identified problem is poor communication and communication failures during patient handoffs which result in delivery of poor and unsafe patients and ultimately poor patient outcomes. The evidence-based solution identified is the implementation of Situation-Background-Assessment-Recommendation; (SBAR) communication tool in the healthcare system to improve communications during patient handoffs by reducing or even elimination communication failures which often lead to adverse events (Birmingham et al., 2015). According to Randmaa, Mårtensson, Swenne, and Engström (2014), SBAR tool is a protocol that enables prompt and appropriate communication among medical providers including nurses and physicians with a healthcare setting, especially during patient handoffs. Following the increasing communication failures observed in healthcare settings due to use of informal communication channels during patient handoffs, a plethora of healthcare organization have recognized the need to introduce SBAR, the improved communication technique as a standard communication channel due to its propensity to improve communication by reducing communication errors whilst ensuring that healthcare costs are maintained at manageable levels. By implementing SBAR protocol with mandatory to fill fields, the healthcare providers will be mandated to fill all information regarding a patient…..Please click the Paypal icon below to purchase full solution for only $10